Charles Harben - Professional Portfolio

CHARLES HARBEN

Professional Portfolio

The following information serves as a compliment to my resume. While specific creative assets are retained by former employers, the below information sheds light on methodologies and results.

chips.harben@gmail.com • linkedin.com/in/charlesharben

CONTENTS

Introduction & Professional Summary
Case Study 1: E-Commerce Optimization at Atlanta Recycling Solutions
Case Study 2: Newsletter Optimization at InvestorPlace Media
Case Study 3: Content Strategy at Fade Media Collective
Academic Research & Additional Accomplishments
Skills & Core Competencies
Contact Information

INTRODUCTION

Throughout my career, I've developed a data-driven approach that combines creative problem-solving with systematic implementation. The following case studies demonstrate my ability to analyze complex situations, develop strategic solutions, and deliver measurable results across different industries and roles.

Each case study follows my systematic approach: identify the current landscape, develope targeted strategies, implement solutions, and observe results. This portfolio showcases my versatility and effectiveness in driving bottom-line growth through strategic thinking and execution.

Core Competencies

• Community Development
• Content Strategy & Creation
• Social Media Marketing
• Market Analysis & Research
• Portfolio Management
• SMOSINT Research
• Prompt Engineering
• Python, HTML, R
• Adobe CC, Jira, CRM, Canva
01

E-Commerce Optimization

Atlanta Recycling Solutions, LLC

2.5x
Revenue Increase
1M+
Monthly Impressions
Oct '11
Start Date
Aug '21
Completion

Challenge

Atlanta Recycling Solutions needed to optimize their e-commerce operations to increase revenue and market presence. The company was struggling with poor copywriting and ad formatting, resulting in limited online visibility despite having quality refurbished computer hardware products.

Approach

I developed a multi-faceted strategy focusing on technical expertise, inventory optimization, and SEO-driven copywriting to maximize product visibility and sales efficiency.

Implementation

Created systematic inventory categorization, revised product descriptions with SEO focus, established testing protocols, and leveraged platform-specific optimization techniques.

Process

1
Analysis
Inventory & SEO audit
2
Strategy
Optimization plan
3
Implementation
Executing updates
4
Testing
Measuring results
5
Optimization
Data-driven refinement

Results & Impact

2.5x increase in annual revenue through optimized inventory management
1M+ monthly organic impressions generated through SEO implementation
Reduced return rates through improved quality control processes
Created scalable systems that continued to drive growth

Skills Utilized

E-Commerce Strategy
SEO Optimization
Copywriting
Inventory Management
Technical Product Knowledge
Data Analysis

Key Takeaway

This project demonstrates my ability to analyze different facets of a business model and implement synthesized solutions that drive measurable results. By applying both technical knowledge and marketing expertise, I created systems that drove steady, long-term growth.

02

Newsletter Optimization

InvestorPlace Media, LLC

50%+
Average Open Rate
10
Finance Newsletters
Sept '21
Start Date
Feb '23
Completion

Challenge

InvestorPlace Media needed to maintain high engagement rates across multiple financial newsletters in a crowded market where reader attention is limited and competition is fierce.

Approach

I developed a workflow for newsletter production and optimization leveraging various analytical tools to track performance and implement iterative improvements.

Implementation

Created streamlined production workflows, implemented A/B testing, and collaborated with editorial teams to align content with audience interests.

Process

1
Audit
Performance analysis
2
Analytics
Dashboard development
3
Testing
A/B test implementation
4
Optimization
Content refinement
5
Scaling
Process standardization

Results & Impact

Over 50% average open rate across newsletters, exceeding industry averages
Improved production efficiency, reducing turnaround time while maintaining quality
Enhanced reader engagement through data-driven content optimization
Developed replicable processes for newsletter success that continue to drive results

Skills Utilized

Content Orchestration
Performance Analysis
A/B Testing
Data Visualization
Workflow Optimization
Adobe CC
JIRA
Salesforce
Tableau

Key Takeaway

This project demonstrates my ability to orchestrate complex content production processes while maintaining a relentless focus on optimization and results. By combining analytical skills with content expertise, I achieved significant performance improvements across multiple newsletters.

03

Content Strategy

Fade Media Collective

47%
Account Growth (1 Month)
33%
Engagement Increase
40%
CAGR (4 Years)
Mar '23
Launch Date

Challenge

As Founder & CEO of Fade Media Collective, I needed to establish a strong market presence, build an engaged audience, and deliver measurable results for executive clients in a crowded digital landscape.

Approach

I implemented a comprehensive strategy focusing on social media optimization, executive ghostwriting, market analysis, and strategic intelligence through SMOSINT research.

Implementation

Produced optimized Reels content, developed distinctive voice for executive clients, applied digital ethnographic methods, and created data-driven equities portfolios.

Process

1
Research
Market & audience analysis
2
Strategy
Content planning
3
Creation
Content production
4
Analysis
Performance tracking
5
Optimization
Continuous improvement

Results & Impact

47% increase in account following within one month through strategic Reels content
33% increase in engagement for executive clients through ghostwritten content
40% CAGR across a 4-year period for the managed investment portfolio
Day-0 visibility of public sentiment on current events through SMOSINT research

Skills Utilized

Social Media Optimization
Executive Ghostwriting
Market Analysis
Strategic Intelligence
Digital Ethnography
SMOSINT Research
Portfolio Management

Key Takeaway

This project demonstrates my ability to establish a strong market presence through a comprehensive content strategy. By leveraging a combination of social media optimization, market analysis, and strategic intelligence, I was able to create significant growth in a short timeframe while building sustainable systems for continued success.

ACADEMIC RESEARCH & ADDITIONAL ACCOMPLISHMENTS

Psychology Research Publication

Conducted comprehensive research at the intersection of Politics and Morality at Kennesaw State University's Psychology Research Lab. This work was published in the Personality and Social Psychology Bulletin (DOI: 10.1177/0146167219841624), demonstrating my ability to apply rigorous research methodologies and analysis techniques to complex human behavior.

Academic Background Application

My academic background in psychology provides a unique foundation for my approach to business development and content strategy. This training enables me to apply psychological research methodologies that now inform my approach to market analysis, content creation, and community development.

Interdisciplinary Approach

By combining psychological insights with business strategy, I've developed a distinctive approach that bridges the gap between traditional quantitative marketing techniques and deeper qualitative understanding of consumer behavior and motivation. This interdisciplinary methodology has proven particularly effective in creating content that resonates on both rational and emotional levels with target audiences.

Application to Professional Work

My academic research has directly informed my professional approach by providing me with rigorous analytical methods, data interpretation skills, and insights into human decision-making processes. These skills translate directly to developing more effective business strategies, content creation, and marketing approaches that drive measurable results.

SKILLS & CORE COMPETENCIES

Content Development

Content Strategy
Content Creation
Social Media Optimization
Executive Ghostwriting
Copywriting
SEO Implementation
Brand Voice Development

Research & Analysis

Market Analysis
SMOSINT Research
Digital Ethnography
Data Interpretation
Community Profiling
Performance Metrics

Technical Skills

Python
HTML
R
Adobe Creative Cloud
JIRA
Salesforce
Tableau
CRM Systems
Canva
Prompt Engineering

Business Development

Portfolio Management
Strategic Planning
Process Optimization
Workflow Development
Inventory Management
E-Commerce Strategy
Community Development

Professional Philosophy

My approach integrates psychological insights with data-driven business strategies to create more effective content and marketing solutions. I believe in the power of systematic processes combined with creative innovation to solve complex business challenges and drive measurable results. Throughout my career, I've consistently demonstrated the ability to identify opportunities, develop targeted strategies, and implement solutions that create sustainable growth and engagement.

CONTACT INFORMATION

Charles Harben

Strategic Business Development Professional

Email:
chips.harben@gmail.com

LinkedIn:
linkedin.com/in/charlesharben